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We're here to help. Reach out to the BIBERS team for any questions about sizing, orders, shipping, or exchanges. We aim to respond within 24 hours.

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Zahraa Maadi Store

Zahraa Maadi Store

زهراء المعادي, الشطر الــ١٣ بجوار البنك الاهلي المصرى, أمام خير زمان
Saturday : Wednesday: 10:00 AM - 11:00 PM Friday & Thursday: 2:00 PM - 12:00 AM
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FAQ

What is the estimated delivery timeframe for orders?

For ready-in-stock items, delivery typically takes 3 to 7 business days. For custom-made or bespoke orders, the standard production and delivery timeframe ranges between 3 to 5 weeks, depending on the complexity of the design and our current production schedule. We will provide you with a precise delivery date upon order confirmation.

Do you cater to commercial projects, hotels, or corporate orders?

Yes, we have a dedicated contract division tailored for large-scale projects, including hotels, restaurants, administrative offices, and real estate developments. We are fully equipped to handle bulk manufacturing while maintaining high durability and commercial-grade standards, delivered within your project's timeline.

Do you offer delivery to North Coast

Yes, our services extend across the entire North Coast region. The delivery fee varies depending on the destination distance.

What payment methods do you accept?

We offer a variety of secure payment options to ensure a seamless shopping experience. You can complete your purchase using major credit/debit cards (Visa/Mastercard), bank transfers, or through approved installment plans. For showroom purchases, cash payments are also accepted.

Do your products come with a warranty?

Yes, we take pride in the quality of our craftsmanship. Most of our indoor furniture pieces come with a comprehensive 5-year maintenance warranty, while other categories like outdoor furniture and mattresses carry specific warranties tailored to their materials. The warranty strictly covers manufacturing defects under residential use and is valid from the date of delivery.

Do you offer custom-made furniture or bespoke designs?

Absolutely. We specialize in bringing your unique vision to life. You can customize dimensions, fabrics, wood types, and finishes to perfectly match your space and style preferences. Our design team will work closely with you to ensure the final product meets your exact specifications.

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